Skin Zen’s Shipping Policy
Domestic Shipping Policy
All orders are processed within 2 business days.
Please be advised that due to COVID shipping times may be delayed. If your order is delayed we will notify you by email.
At Skin Zen our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our fulfillment center for dispatch within 48 hours after the order is placed. All orders are fulfilled via USPS or Fed Ex standard shipping. Our fulfillment team and Fed Ex/USPS process the orders, which takes an additional 1-2 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Orders are shipped via USPS Priority Mail, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 3 and 5 days to arrive at their destination but can take longer from time to time, especially during holidays.